@conference {Bocciarelli20153012,
	title = {Simulation-based performance and reliability analysis of business processes},
	booktitle = {Proceedings - Winter Simulation Conference},
	volume = {2015-January},
	year = {2015},
	note = {cited By 2},
	pages = {3012-3023},
	publisher = {Institute of Electrical and Electronics Engineers Inc.},
	organization = {Institute of Electrical and Electronics Engineers Inc.},
	abstract = {<p>The use of process modeling combined with the use of simulation-based analysis provides a valuable way to analyze business processes (BPs) and to evaluate design alternatives before committing resources and effort. The simulation-based analysis of BPs usually addresses performance in terms of efficiency, i.e., focusing on time-related properties (e.g., throughput or execution time). Differently, this paper proposes an automated method for the analysis of BPs in terms of both efficiency-related performance and reliability. In addition, the method allows business analysts to carry out a joint performance and reliability analysis by introducing a so-called performability attribute. The proposed method is illustrated by use of a running example dealing with a conventional e-commerce scenario. {\textcopyright} 2014 IEEE.</p>},
	keywords = {Automated methods, Business analysts, Business Process, Design alternatives, Joint performance, Performance and reliabilities, Process Modeling, Reliability, Reliability analysis, Simulation-based analysis},
	isbn = {9781479974863},
	issn = {08917736},
	doi = {10.1109/WSC.2014.7020140},
	url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-84940521933\&partnerID=40\&md5=04c0407c66dbcda5756df2c96a686040},
	author = {Bocciarelli, P. and Andrea D{\textquoteright}Ambrogio and Giglio, A. and Paglia, E.},
	editor = {Tolk A., Diallo S.Y., Ryzhov I.O., Yilmaz L.}
}
