Business process modeling and simulation: State of the art and MSaaS opportunities

TitleBusiness process modeling and simulation: State of the art and MSaaS opportunities
Publication TypeConference Paper
Year of Publication2017
AuthorsBocciarelli, P., A. D'Ambrogio, A. Mastromattei, E. Paglia, and A. Giglio
EditorE., Syriani, and D'Ambrogio A.
Conference NameProceedings of the 2017 Summer Simulation Multi-Conference (SummerSim 2017)
PublisherThe Society for Modeling and Simulation International
KeywordsArchitecture, Business Process, Business process model, Continuous improvements, Cost benefit analysis, Cost effective, Cost effectiveness, Hardware and software, Investments, MSaaS, Operational process, State of the art, Surveying, Surveys, Systems engineering, Technology transfer

The analysis and continuous improvement of business processes (BPs) has a strategic relevance for those enterprises that strongly rely on the performance of their operational processes to deliver services and/or goods to customers. The adoption of Modeling & Simulation (M&S) approaches is widely recognized as a valuable solution for analyzing and improving BPs, even though it is not yet fully exploited, due to the required know-how, effort and cost. In this context, M&S as a Service (MSaaS) is a promising paradigm that contributes to effectively ease the introduction of M&S approaches in the BP lifecyle, by saving the investments required to build and maintain the needed hardware and software infrastructure. This paper first illustrates a survey that analyzes the state-of-The-Art regarding the adoption of M&S approaches in the BP domain and then, starting from a set of identified open issues, proposes a next generation MSaaS architecture which aims at enabling a time-And cost-effective M&S-based analysis of BPs. © 2017 Society for Modeling & Simulation International (SCS).